Best Talent
In the Industry
Specialized outsourcing for medical offices and law firms — scheduling, billing, personal injury collections, and dedicated back office staff
We Have Delivered
Happy client's
1,438
Projects Delivered
4,567
Our clients saved more than $20 million per year as reduced medical costs using our platform. They improved their cash flow with our analytics and insights by $10 million and avoided penalties by automating process claims with data‑driven strategies and technologies.
Things We Do
Specialized outsourcing for medical offices and law firms — from scheduling and billing to dedicated paralegals and case managers.
Medical Office Services
Medical Office Scheduling
Patient appointment scheduling, reminders, and calendar management for doctors and medical offices.
Learn MoreMedical Records Management
Secure handling, organization, digitization, and retrieval of patient medical records.
Learn MoreMedical Billing & Collections
End-to-end billing, claims processing, payment posting, and patient collections for practices.
Learn MorePersonal Injury Collections
Specialized PI collections — lien tracking, attorney coordination, and maximum recovery for medical offices.
Learn MoreRevenue Cycle Management
Complete revenue cycle oversight from patient registration through final payment.
Learn MoreClaims Denial Services
Identify root causes of claim denials, correct errors, and maximize revenue recovery.
Learn MoreA/R Management
Accounts receivable management to ensure all claims are processed and collected on time.
Learn MoreAttorney Back Office Services
Attorney Back Office Services
Dedicated outsourced case managers and paralegals who become an extension of your law firm.
Learn MoreLegal Case Management
Deadline tracking, document organization, lien resolution, and full case progression oversight.
Learn MoreOutsourced Paralegal Services
Drafting, research, discovery, demand packages, deposition summaries, and trial preparation.
Learn MoreMedical Office Back Office
Credentialing, prior authorizations, referral management, and administrative operations.
Learn MoreData Processing & Entry
Accurate processing and entry of medical and legal data including records, claims, and case files.
Learn MoreOur Approach
We are
Agile
We are flexible, adaptable and focus on prioritizing collaboration and communication between your teams, clients, and stakeholders to ensure they are meeting the evolving needs of your clients. Our iterative processes quickly identify and resolve issues that improve efficiency and reduce costs
We are
Scalable
Our scalable approach allows us to adapt to changes in demand and maintain high levels of service. This approach involves having the flexibility to increase or decrease resources as needed, and implementing processes and systems that can handle increased volume without sacrificing quality. By being scalable, can efficiently handle both small and large‑scale projects while maintaining high‑quality service
We are
Professional
We make sure to deliver the highest level of quality and integrity. This includes having well‑trained and experienced staff, following industry best practices, maintaining compliance with regulations, and providing timely and transparent communication with clients. By using a professional approach, we can build trust with you and establish long‑term partnerships.
Portfolio
Proven Results, Real Impact
Explore how we've helped healthcare organizations streamline operations, recover revenue, and achieve measurable outcomes.
MedVista Health Systems
Reduced Claim Denials by 62% for Regional Hospital Network
MedVista was struggling with a 38% claim denial rate that was severely impacting cash flow. Our team implemented an end-to-end denial management strategy, leveraging advanced analytics to identify root causes and automate resubmission workflows.
62%
Denial Reduction
$4.2M
Revenue Recovered
-45%
Processing Time
Pinnacle Care Group
Automated Patient Data Migration for 12 Clinic Locations
Pinnacle Care needed to consolidate patient records from 12 separate legacy systems into a unified EHR platform. We designed a custom data pipeline that validated, cleaned, and migrated over 2.1 million records with near-perfect accuracy.
2.1M
Records Migrated
99.8%
Accuracy Rate
6 Months
Time Saved
Horizon Medical Partners
Streamlined Billing Operations Saving $1.8M Annually
Horizon Medical Partners faced mounting operational costs from an inefficient billing workflow. We restructured their entire billing pipeline, introduced automated charge capture, and deployed real-time eligibility verification across all departments.
$1.8M
Cost Savings
-58%
Billing Cycle
96%
Clean Claim Rate
Atlas Healthcare Alliance
Optimized Supply Chain Reducing Costs by 34% for Health Network
Atlas Healthcare Alliance was overspending on medical supplies due to fragmented vendor relationships and lack of centralized procurement. We consolidated their vendor base, negotiated volume contracts, and implemented demand forecasting tools.
34%
Cost Reduction
120+
Vendors Managed
+40%
Delivery Speed
Summit Orthopedic Center
Recovered $7.5M in Outstanding Medical Receivables
Summit Orthopedic had over $8.4M in aging receivables with no structured follow-up process. Our collections team implemented a tiered outreach strategy with automated reminders, patient payment plans, and insurance follow-up protocols.
$7.5M
Amount Recovered
89%
Recovery Rate
22 Days
Avg Days to Collect
NovaCare Health Services
Transformed Back Office Operations for Multi-State Provider
NovaCare was burdened by manual back-office processes across 8 states, leading to delays and high error rates. We digitized their document workflows, automated credentialing, and centralized scheduling operations into a single platform.
72%
Efficiency Gain
45
FTEs Reallocated
91%
Error Reduction
“I've had the pleasure of working with PolarisBPO for over a year now, and I can confidently say that they have transformed our business operations. From day one, their team demonstrated exceptional professionalism, deep industry knowledge, and a genuine commitment to our success.”
John Doe
We would love to hear from you
If you have any questions or concerns about our services, we are here to help. Our team of experts is dedicated to providing you with the information and support you need.
Contact Us